Shivam Communications

About Us

ABOUT US

Welcome to Shivam Communications, also known as SHIVAM, a trusted provider of TIS works, CCTV installation, construction of new ATMs, ATM maintenance, and comprehensive housekeeping services. As a part of the Pacific conglomerate, we pride ourselves on delivering top-notch solutions to our valued clients.

Established in 2012, Shivam Communications has been at the forefront of offering exceptional housekeeping services to the organized sector. Our commitment to innovation, quality, training, and adherence to international standards has allowed us to become a renowned name in the industry.

At Shivam, we offer a wide range of services to cater to various needs. Starting as an Investigation firm, we have expanded our expertise to provide total housekeeping solutions, ATM TIS works, and maintenance, catering to over 40 satisfied corporate customers across major industrial segments. Through our specialist divisions, including Care Taker (CT), Electronic Security Systems (ESS), Recruitment & Training (SSCI), and Mechanized Cleaning Services (SMC), we strive to meet and exceed the expectations of our clients.

With a strong presence across the North East region, Shivam ensures the highest level of customer satisfaction through close supervision, prompt client interaction, and minimal turnaround time. Our center is located in Guwahati, enabling us to effectively serve our clientele.

Speaking of our clientele, we proudly serve over 40 corporate customers from diverse industrial sectors, including esteemed organizations such as State Bank of India, Andhra Bank, United Bank of India, FIS, Jumlee Automobile, FMC Automobile, Auro Grace, Barbeque, and many more.

Our recruitment process is rigorous and conducted at two centers in the North East. We adhere to strict recruitment norms, including physical, verbal, written, and medical criteria. Antecedents’ verification is an integral part of our process to meet the requirements of our esteemed customers. Additionally, all Shivam-trained personnel undergo certification testing through India Gandhi National Open University, ensuring their competence and expertise.

Here at Shivam, we strive to provide value-for-money services, ensuring compliance with all statutory obligations. Over the past 5 years, we have maintained a clean record of adherence to statutory norms, including minimum wage as per government regulations. Our quotes are market competitive and encompass the current minimum wage, statutory obligations, as well as a reasonable service charge for supervision and inspection. Detailed statutory information is enclosed for your perusal.

Quality control is paramount to us, and we recognize that a satisfied workforce is key to ensuring quality assurance and customer satisfaction. We go the extra mile to keep our manpower and their families happy, secure, and content. Apart from statutory compliance, we fulfill our monetary and non-monetary obligations towards the social security of our workforce. Initiatives such as GPA provisions, dependent’s employment, subsidized education, prompt grievance redressal, welfare trust, WPM (Workplace Management), and career progression schemes are just a few examples of our employee-centric approach.

At Shivam, we follow defined processes and adhere strictly to recruitment and training norms. Regular inspection and client coordination at customers’ sites are vital requirements of our processes. With a team of over 5 certified internal auditors, we maintain the highest standards of quality assurance and continuous improvement.

We look forward to the opportunity to meet you and understand your unique requirements better. Together, let us create a mutually beneficial partnership. The annual turnover of our company stands at 2.85 crores, reflecting our commitment to excellence and the trust our clients place in us.

Thank you for visiting our About Us page. For any further information or inquiries, please do not hesitate to reach out to us.